Local IT service provider specializing in on-site IT support and smart-hands services for Managed Service Providers (MSPs) and multi-location businesses.

We work as an extension of MSP teams, providing reliable local coverage for dispatch, break/fix, and project-based work.

Core support includes:

• On-site IT support & troubleshooting

• Smart hands & remote hands

• Network troubleshooting (routers, switches, firewalls)

• Device installs & replacements

• POS & endpoint support

Based in Charlotte, North Carolina, we are known for fast response times, clear communication, and clean documentation (photos, notes, and remote coordination).

📍 Coverage: Charlotte & surrounding areas

📩 Open to MSP vendor partnerships

Why MSPs work with us:

• Fast local response

• Professional on-site presence

• Clear documentation (photos, notes, remote coordination)

• MSP-friendly communication

Available for dispatch, overflow coverage, and project-based work.